Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Contact Us

For any questions or concerns, please contact us through any of the following options below:

Text: 978-704-0757

Email: theelacevault@gmail.com

F.A.Q

If I do the shop now, pay later option, do I still get my hair? Yes you do, for hair on hand there is a 2-3 business day processing period.

Can I pay without using my card such as zelle or cashapp? Yes, there is an option for zelle, apple pay and cashapp at checkout under “offline payments".

How can I purchase something that is not on your website? You can dm us on instagram @theelacevault or you can message us (978) 704-0757.

How can I add a thicker density not listed?Under “hair upgrades” click on 250% or 300% density be sure to read the description.

How can I get a large or small wig cap wig?Different wig cap options are under “hair upgrades”

Can I place a deposit to hold my hair? Yes. Deposits of a minimum of $50 are only towards hair on hand 

Hair Care Tips

To keep your wig units and bundles looking their best:

  • Prep Before Install: Always co-wash and deep condition the hair before installing. Use cold water to seal in moisture, wash in a downward motion to avoid tangling, and let the hair air dry for 24–72 hours.
  • Night Care: Sleep with a silk bonnet or scarf to reduce frizz and retain moisture. If you forget to wrap your hair, use a silk pillowcase as an alternative.
  • Heat Styling: For straight and body wave hair, avoid using heat over 450°F to prevent damage.
  • Curly Hair Maintenance: Curly textures need extra care. Detangle with a wide-tooth comb or detangling brush only. Always braid or twist the hair at night and cover it with a silk bonnet.